Is the Post Office Really Broken? If So, How Do We Fix It?

By Zane Heflin — November 18, 2020

The typically staid and boring business of moving envelopes across the country has become a source of heated national debate. Is the U.S. Postal Service fundamentally broken and bankrupt as some of its most strident critics in Congress suggest? Or would it be fine if Congress just made a few fixes to bad policies they passed over the years?

Facts At-A-Glance

  • 600,000 people

    are employed by the U.S. Postal Service, which is greater than all private employers except Walmart and Amazon.

  • 160 million

    homes, businesses, and other delivery points are served by the USPS.

  • $69 billion in losses

    have been reported by the USPS from 2008 to 2019.

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